Home >> FAQ
FAQ |
 |
1.How are we different from our
competitors?
We go in depth to study any request for developments and give you properly
analyzed answers for possibilities / varieties. We believe business is
generated through good relationships and not by just producing items. We are
ready to be a partner by combining your ideas of profits with our needs.
2. Is there a bulk order discount or a special season off?
Yes, orders more than US$10000/-are considered for discounts depending on
items.
3. What is the sample availability time and costs?
The samples are available upon request and usually ready in 10-15days time
and are delivered via regd. airmail on "To Pay" basis or you
provide your FEDEX/DHL A/c.no.
4. What shipping/packing policy is followed normally?
Each piece is polybagged & packed as a defined set like 12, 24 or even
50 depending on the size of style in question. These are packed in inner
corrugated boxes of 3-ply rating & further into master corrugated boxes
of 9-ply rating. The gross wt. is usually maintained around 18-20 kgs for
ease of handling at ports and avoid any breakage. Customised packaging is
also provided for logo printing, bar coding or labelling and can incur extra
costs. Once we know of any style with defined qty., we can work out all
necessary details as required.
5. What are the shipment delivery options available?
By Sea, Air or Courier, as preferred.
6.What payment options are there?
L/C or Wire Transfer (Advance T/T) and balance by T/T upon faxing or
emailing of post shipment docs.
7. What are the pricing terms?
The prices are quoted in US Dollars FOB India, any port.
8. Is there any option to change specifications in items as
on site?
Customization is provided FREE & is possible for any design idea,
weather its your own product or liked somewhere. All we need is a sketch or
a picture of it with relevant information - how you wish to customize for
yourself. We can provide you a FREE sample provided there are no heavy
charges involved.
9. What manufacturing facilities are available?
We are merchant exporters and have dedicated units in various fields of
manufacturing expertise to work for us and deliver the desirable result.
Therefore, we can produce different designs, in different materials, which
only a dedicated manufacturer may not be able to carry or produce.
10.How can I see a range of a specific product category?
You can request us by email for the sample photos of the product category
in which you are interested in and we shall send you pictures of those
alongwith prices and specifications as may be required.