FAQ

1.How are we different from our competitors?
We go in depth to study any request for developments and give you properly analyzed answers for possibilities / varieties. We believe business is generated through good relationships and not by just producing items. We are ready to be a partner by combining your ideas of profits with our needs.

2. Is there a bulk order discount or a special season off?
Yes, orders more than US$10000/-are considered for discounts depending on items.

3. What is the sample availability time and costs?
The samples are available upon request and usually ready in 10-15days time and are delivered via regd. airmail on "To Pay" basis or you provide your FEDEX/DHL A/c.no.

4. What shipping/packing policy is followed normally?
Each piece is polybagged & packed as a defined set like 12, 24 or even 50 depending on the size of style in question. These are packed in inner corrugated boxes of 3-ply rating & further into master corrugated boxes of 9-ply rating. The gross wt. is usually maintained around 18-20 kgs for ease of handling at ports and avoid any breakage. Customised packaging is also provided for logo printing, bar coding or labelling and can incur extra costs. Once we know of any style with defined qty., we can work out all necessary details as required.

5. What are the shipment delivery options available?
By Sea, Air or Courier, as preferred.

6.What payment options are there?
L/C or Wire Transfer (Advance T/T) and balance by T/T upon faxing or emailing of post shipment docs.

7. What are the pricing terms?
The prices are quoted in US Dollars FOB India, any port.

8. Is there any option to change specifications in items as on site?
Customization is provided FREE & is possible for any design idea, weather its your own product or liked somewhere. All we need is a sketch or a picture of it with relevant information - how you wish to customize for yourself. We can provide you a FREE sample provided there are no heavy charges involved.

9. What manufacturing facilities are available?
We are merchant exporters and have dedicated units in various fields of manufacturing expertise to work for us and deliver the desirable result. Therefore, we can produce different designs, in different materials, which only a dedicated manufacturer may not be able to carry or produce.

10.How can I see a range of a specific product category?
You can request us by email for the sample photos of the product category in which you are interested in and we shall send you pictures of those alongwith prices and specifications as may be required.